National Helplines

Please be aware that Healthy Mind Centre is not a crisis service.

If you or someone else is in immediate danger or at risk of harm, please call 000 immediately. If you are actively suicidal, also call Lifeline (13 11 14) while you are waiting for first responders.

If you or someone else needs immediate mental health support, please consider reaching out to the following resources:

• Lifeline (crisis support, 24/7) – 13 11 14

• Suicide Call Back Service (crisis support, 24/7) – 1300 659 467

• Beyond Blue (general support, 24/7) – 1300 22 4636

• Q Life (for queer folk, 3pm - midnight) – 1800 184 527

• Kids helpline (for young people aged 5-25, 24/7) – 1800 55 1800

• 13YARN (for Aboriginal and Torres Strait Islander peoples, 24/7) – 13 92 76

• Mens Line (for cis men, 24/7) – 1300 78 99 78

State-Based Helplines

For counselling support, guidance on your state's mental health system, and assistance with referrals to public mental health services, please consider reaching out to the appropriate 24/7 helpline based on your state.

• Tasmania - Contact Access Mental Health Helpline on 1800 332 388

• Victoria - Visit www.health.vic.gov.au/mental-health-services/telephone-and-online-services

• New South Wales - Call Mental Health Line 1800 011 511

• Queensland - Contact the Mental Health Access Line on 1300 642 255

• Northern Territory - Contact the Mental Health Line on 1800 682 288

• South Australia - Contact the Mental Health Triage Service on 13 14 65

• Australian Capital Territory - Contact the Access Mental Health Line on 1800 629 354

• Western Australia -

  • For individuals in the Perth metropolitan area, call 1300 555 788

  • For individuals in the Peel region, call 1800 676 822

  • For individuals in regional and remote WA, call 1800 522 002 (4.30pm – 8.30am weeknights; all hours weekends and public holidays)

  • For children and adolescents anywhere in WA, call 1800 048 636

Digital Mental Health Services

• Head to Health have many digital resources for health concerns, specifically mental health, including sleep, parenting etc.

• Beyond Blue has information, resources, and free online counselling for people needing support with mood and anxiety problems.

• This Way Up provides low-cost (approx $59) online cognitive behaviour therapy courses via their website or mobile apps.

• Brave Online has a free online cognitive behaviour therapy course for kids and teens with anxiety.

• Reach Out AU has information and resources for mental health and well-being for individuals under 25, as well as their parents and teachers.

Local (Tas) Support Organisations

• Head to Health Launceston is a free and accessible service offering immediate mental health support for individuals aged 18 and over, providing a safe and welcoming space at 62-64 Canning Street. It is open from 9am to 9pm on weekdays and 10am to 2pm on weekends and public holidays, with no appointment or referral necessary.

• Mindset Tasmania provides state-wide mental health programs, specifically tailored for adults dealing with severe and episodic issues, with support facilitated through independently evaluated initiatives and a peer worker-based workforce. Phone: 1800 290 666.

• Wellways Launceston provide support and case management for people with mental health concerns and/or disability. Phone: 1300 111 400

• Autism Tasmania provide information, resources, training, and advocacy for autistic individuals and their families. Phone: 03 6344 1212